Legal & Policies

Privacy Policy

LUMA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email address, password)
• Profile information (country, number of children, dietary preferences)
• Content you create (posts, messages, marketplace listings)
• Payment information (processed securely through third-party providers)
• Usage data and interactions with our AI assistant Luna

2. How We Use Your Information

• To provide, maintain, and improve our services
• To personalize your experience with Luna AI
• To process marketplace transactions
• To communicate with you about updates and features
• To ensure the safety and security of our community

3. Data Sharing

We do not sell your personal data to third parties. We may share data with service providers who assist in operating our platform (such as Supabase for database services and OpenAI for AI features), under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

LUMA is intended for users 18 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately.

6. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings. You may also request a copy of your data by contacting us at legal@lumaai.com.

7. Cookies

We use cookies and similar technologies to maintain your session and improve your experience. You can control cookie settings through your browser.

8. Contact Us

For privacy-related questions, contact us at: legal@lumaai.com

Questions? Contact us at legal@lumaai.com